Exhibitor FAQs

Explore answers to the most commonly asked questions for a seamless event experience.   

Registration, Event Access & General FAQs

How do I register my staff?

How do I get my badge?

How do I download the mobile app?

How can I book a hotel room?

Are there travel offers available?

What are the show hours and location?

Exhibitor Booth FAQs

Where can I find guidelines for furnishings, décor, and hand carry rules at the venue?

How do I opt in on my booth furnishings?

When can I move in?

How do I ship my materials?

Can I hand carry my items in? If so, what are the guidelines?

Is there parking available?

Are shuttles available and what are the pick up and drop off locations?

How do I order electrical, furniture, graphics, labor, floral, or any additional items for my booth?

What are the guidelines around using an Exhibitor Appointed Contractors (EAC) and what information is required?

Is a COI required?

Where do I store all my empty crates, cartons and cases?

How can I order security or cleaning for my booth?

Event Planer & Mobile App

What is the event planner and why do I need it?

How do I access the event planner?

How do I download and access the August 2026 edition of the mobile app?

How do I log in to the event planner (mobile app and desktop)?

I am unable to log in. Who should I contact?

How do I create a favorites list?

How do I create a personal agenda?

I am looking for specific products and categories. How do I filter the exhibitor list to easily find what I am looking for?

If I plan on the desktop, will I see all my saved favorites and the agenda on the app too?

Can I message or contact attendees through the app?

What is a featured brand profile?

How do I know I am getting the most up-to-date information?

I have additional questions or feedback, who can I contact?