Frequently Asked Questions
Everything you need to know to use the event planner like a pro.
Event Planner FAQs
What is the event planner and why do I need it?
From pre-planning to onsite to post-event, we’ve made planning and follow up easier than ever.
The integrated online event planner, accessible via desktop or mobile app, gives you access to event brand lists including brand contact details, lookbooks and booth numbers, interactive floor plans and maps, the onsite education, experience and daily happenings schedule.
Plan and prepare so you can optimize your time at the event.
- Log in for a customized experience
- View your digital badge to access the event
- Search and discover brands in all events, by categories, price points, seasons, new brands and more!
- View exhibitor contacts details and reach out prior to schedule appointments at the event
- Download exhibitor look books
- Explore interactive event maps
- Browse on-site education, experiences and daily happenings
- Create a personal agenda and plan your time on the event floor
- Stay in the know with important event updates
- Select categories for personalized recommendations
- Plan from your desk with your team and once onsite, easily access your planning in the mobile app.
How do I access the event planner?
The event planner is accessible via desktop or mobile app.
You can access the August 2022 event planner on desktop HERE.
OR download the mobile app HERE.
If you previously have downloaded the app and have accessed the event planner for another event you will need to “change event”.
1. View the main menu (in the bottom right)
2. Select “change event” to go back to the event menu
3. Select MAGIC | PROJECT | SOURCING at MAGIC August 2022 to view brand lists, maps and all event info for MAGIC | PROJECT | SOURCING at MAGIC August 2022.
How do I download and access the August 2022 edition of the mobile app?
- On your smartphone, go to the Apple store (iPhone users) or Google Play (Android users).
- Search “MAGIC PROJECT Las Vegas” in the app store or click this link here (coming soon) from your mobile device.
- Once the app is downloaded, select the MAGIC | PROJECT | SOURCING at MAGIC August 2022 event under “upcoming”.
- Log in to access the MAGIC | PROJECT | SOURCING at MAGIC August 2022 event planner.
How do I log into the event planner (mobile app and desktop)?
You must be registered as an attendee or exhibitor for MAGIC and PROJECT Las Vegas August 2022 to login to the August edition of the event planner.
Your personal login credentials will be available around 4 weeks prior to event open. If registering within 4 weeks of the event, your login credentials will be sent within 24 hours of registering.
Still need to complete your registration?
I forgot my username or password. How do I log in?
I am unable to log in. Who should I contact?
Have you completed your attendee or exhibitor registration? If so, check your inbox for your attendee or exhibitor registration confirmation email and review the contact details you provided.
If you cannot find your confirmation email, please contact Customer Service and one of our show experts will be glad to assist you.
Email cs@fashionresource.com or call: US +1 (877) 554-4834, International +1 (218) 740-6873.
I have additional questions or feedback, who can I contact?
To ask your questions or share your feedback email cs@fashionresource.com or call: US +1 (877) 554-4834, International +1 (218) 740-6873.
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How do I create a favorites list?
Once logged into the event planner on desktop, or in the app, you can view the brand list which can be accessed from the home page or navigation menus. Favorite a brand or exhibitor by clicking on the star icon right next to the brand name or when you are viewing the brand profile. Build your own personalized favorites list which will be visible under “My Favorites” section.
Note: For the app event planner, you can also see lookbooks and sessions that you have favorited under “My Favorites”.
How do I create a personal agenda?
Education & Experiences is the home to all the sessions that will be taking place during the show days.
Once you are logged in, you will be able to mark sessions by hitting the “star” & “my schedule” button on the app & web respectively.
All such sessions will live under the “My Schedule” section of the app.
I am looking for specific products and categories. How do I filter the brand list to easily find what I am looking for?
On your desktop: Once you are on the discover brands page, you can use different filters ranging from categories, product interests, price points and more, once selected, these filters will be automatically applied to present you with your personalized filtered list.
On the mobile app: The same filters can be used by clicking on the “filter by” tab selecting the relevant filters & hitting the checkmark button.
If I plan on the desktop, will I see all my saved favorites and the agenda on the app too?
Yes, all the brands that are favorited on the desktop version of the planner will also be visible on the app if you are logged in.
For the agenda, sessions that are added to the schedule on the web will be visible under the “My Schedule” section on the app.
Can I download and print a brand list?
Yes, you can download and print the full MAGIC and PROJECT brand list via the download button found on the “discover brands” page on the desktop event planner.
How can I message or contact brands?
Once logged into the vent planner on desktop, or in the app, you will have access to the brand contact information on their profile. View the brand contacts email address, website to directly contact the brand.
What is a featured brand profile?
Brands who have a “featured brands profile” will also include additional information about their brand or collections, including a videos, downloadable lookbook, line sheet and more.
How do I know I am getting the most up-to-date information?
Check back regularly to view the latest brand lists, show maps and happenings. New brands, happenings and event info is added daily leading up to the event.
ALWAYS check for updates to the mobile app in the App Store or Google Play Store to ensure you are seeing the most up-to-date version of the app. Be sure to allow notifications in your device settings to receive important show alerts!
I have additional questions or feedback, who can I contact?
To ask your questions or share your feedback email cs@fashionresource.com or call: US +1 (877) 554-4834, International +1 (218) 740-6873.
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